Frequently Asked Questions
Everything you need to know about your Kiğılı shopping experience.
What is the standard delivery time for orders?
Orders are typically processed within 24 hours and delivered within 3-5 business days depending on your location.
How can I return an item that doesn't fit?
You can return any unworn item with its original tags within 30 days of purchase through our online portal or at any Kiğılı retail store.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal.
How do I determine my correct size for suits and blazers?
Each product page features a detailed 'Size Guide' button with measurements. We recommend measuring your chest and waist to find the perfect slim or regular fit.
Do you offer international shipping?
Yes, Kiğılı ships to over 50 countries worldwide. Shipping costs and delivery times vary based on the destination country.
Are your fabrics sustainably sourced?
We are committed to quality and ethical sourcing, utilizing premium wool, cotton, and linen blends that meet international textile standards.